Student: Wake Downtown Tour Guide

Job Classification

• Federal Work Study

Job Description

• Must possess good oral and written communication skills.
• Requires creativity and ability to work independently.
• Routine duties will vary by specific projects.
• Assists departments and organizations in providing excellent customer service., Assists with daily activities, exhibitions and special events.
• Provide customer service in person and over the phone.
• Year round employment available for local students.
• Prospective student & family tours
• ***3 days per week during the academic year: Monday, Wednesday, Friday. 12:30 – 3:30 pm potential for occasional weekend tour (1-2 times a semester)

Learning Outcomes

• Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders.
• Understand and apply professional and ethical responsibility
• Demonstrate professional communication skills through writing or editing.
• Constructively receive and apply professional feedback
• Develop an understanding of professional cultures and expectations

Additional Information from Department

Full job Description