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Department

Benson (Copy Center)

Job Title

Student Staff

Avg. Hours/Week

6-8

Specific Hours?

M-F, 8:30 a.m.-6 p.m.

Job Classification

  • Federal Work Study

Job Description

  • Assists departments and organizations in providing excellent customer service.
  • Duties may include; counting money, preparing various accounting forms in accordance with University policy, transporting and depositing money.
  • No experience required – Will train.
  • Operates and maintains high speed machines involved with printing, binding, photocopies, duplicating, etc
  • Provide customer service in person and over the phone.

Learning Outcomes

  • Constructively receive and apply professional feedback
  • Demonstrate knowledge of and rationale for departmental safety regulations and proper use of equipment.
  • Develop an understanding of professional cultures and expectations
  • Develop cognitive and interpersonal skills that are measurable and transferable
  • Enhance their time management, problem solving and, teamwork skills
  • Exhibit their understanding of ensuring a safe work environment

Additional Information from Department

Job Responsibilities:
Processes print jobs
Assists customers at the counter and on the phone
Maintains knowledge of and ability ro run all the machines in the Copy Center
Handles cash and is PCI compliant

Hours:
Shifts are 1-3 hours, can would multiple shifts
Monday-Thurs 8:30-6:00pm
Friday 8:30-5:00 pm

Other Obligations:
Maintains high level of confidentiality
Demonstrates excellent customer service
Training is done the first week of classes
Attends All Employee Training the day before classes start, monthly All Employee meetings and Fireside meetings

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