Classroom Technology Support Assistant

Job Classification

• Federal Work Study

Job Description

• No experience required – Will train.
• Morning hours, prior to 8am weekdays.

Learning Outcomes

• Enhance their time management, problem solving and, teamwork skills
• Understand and apply professional and ethical responsibility

Additional Notes from Department

The School of Business IT/Facilities Department is looking to fill paid Student Assistant positions. Student assistants will help the IT/Facilities Department maintain AV equipment and provide technical support; and act as champions of the IT/Facilities Department in order to improve the services we offer students, faculty and staff. No computer experience is required.

Responsibilities will include the following:

1. Every weekday all four Assistants will be responsible for checking the core A/V components in each classroom before classes begin at 8AM as a team. You will need to arrive at 7AM and meet as a team to ensure everyone arrives and then each will be responsible for checking approximately 5 classrooms in 30-45 minutes. In addition to doing his or her own classroom checks, the team leader will be responsible for dividing up the classrooms between the Assistants each morning and making sure everyone has submitted their checks to the IT Department when finished.

2. Once a week all A/V technologies in the building will need to be checked by the team. This includes classrooms, collaborative locations, the Auditorium, and the Colloquium. This work will be divided up as the team sees fit and completed whenever each member has time to fulfill the assigned responsibilities as long as everything gets checked every week. The team leader is responsible for ensuring everything is checked by the end of the week.

3. Finally, as you take classes and work with your colleagues, we would greatly appreciate your collective feedback regarding the technology or ways A/V in the building could be better utilized or improved. Improving student satisfaction is important to us, and we want to make sure our resources and time are allocated appropriately.

Each IT Assistant will be paid for 9 hours of work each bi weekly pay period (barring absences).