Assists departments and organizations in providing excellent customer service.
Must possess good oral and written communication skills.
Provide customer service in person and over the phone.
Requires creativity and ability to work independently.
Typical duties include; filing, typing, sorting, collating, maintaining records, light clerical work, running errands, giving information, receiving and routing telephone calls, scheduling appointments, unpacking materials, assist with mail – sort, process, issue, deliver and load/unload, and operating office equipment.
Learning Outcomes
Constructively receive and apply professional feedback
Demonstrate professional communication skills through writing or editing.
Enhance their time management, problem solving and, teamwork skills
Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders.
