ISS Student Assistant

Job Classification

• Available to all students

Job Description

The Student Assistant position within the ISS Center is an outward-facing position that requires daily interaction with international students and scholars at Wake Forest University and ISS staff members. The Student Assistant must be currently enrolled in an undergraduate OR graduate (Masters or PhD) degree program at Wake Forest University and be in good academic standing. Required skills include strong customer service, the ability to work effectively and efficiently, the ability to communicate effectively with students, faculty, and staff of diverse backgrounds, extreme attention to detail, professionalism, maturity, responsibility, and patience. 

Job Duties

• Assists departments and organizations in providing excellent customer service.
• Assists departments and organizations with marketing and distributing various publicity/promotional items.
• Interest and/or connection to department
• Must possess good oral and written communication skills.
• Proficiency in Microsoft Office Suite
• Provide customer service in person and over the phone.
• Typical duties include; filing, typing, sorting, collating, maintaining records, light clerical work, running errands, giving information, receiving and routing telephone calls, scheduling appointments, unpacking materials, assist with mail – sort, process, issue, deliver and load/unload, and operating office equipment.
• Year round employment available for local students.

Need Tuesday and Thursday morning 8:30am-Noon, availability for Spring 2026 semester

Learning Outcomes

• Constructively receive and apply professional feedback
• Demonstrate knowledge of and rationale for departmental safety regulations and proper use of equipment.
• Demonstrate professional communication skills through writing or editing.
• Develop an understanding of professional cultures and expectations
• Develop cognitive and interpersonal skills that are measurable and transferable
• Develop professional contacts
• Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders.
• Understand and apply professional and ethical responsibility

Additional Information from Department

Full Job Description

Email iss@wfu.edu for more information and the next steps.