Global Programs & Studies – Study Abroad – Office Assistant

Department:                                   Global Programs & Studies – Study Abroad

Job Title:                                         Office Assistant

Average hours per week:            7

Specific working hours:               n/a

Job duties/Skills:                        Average 5-10 hours weekly.  During normal business hours only, Monday – Fridays, 8:30 AM – 5:00 PM(no evenings or weekends)

  • Must possess good oral and written communication skills
  • Requires creativity and ability to work independently
  • Routine duties will vary by specific projects
  • Assists departments and organizations with marketing and distributing various publicity/promotional items
  • Assists departments and organizations in providing excellent customer service
  • Typical duties include; filing, typing, sorting, collating, maintaining records, light clerical work, running errands, giving information, receiving and routing telephone calls, scheduling appointments, unpacking materials, assist with mail – sort, process, issue, deliver and load/unload, and operating office equipment
  • Assists with daily activities, exhibitions and special events
  • Provide customer service in person and over the phone
  • Proficiency in Microsoft Office Suite
  • No experience required – Will train.

Learning Outcomes:

  • Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders
  • Enhance their time management, problem solving and, teamwork skills
  • Understand and apply professional and ethical responsibility
  • Function as a part of a multidisciplinary team
  • Develop professional contacts
  • Demonstrate professional communication skills through writing or editing
  • Constructively receive and apply professional feedback
  • Develop an understanding of professional cultures and expectations