Student: Wake Downtown Tour Guide

Job Classification

• Federal Work Study

Job Description

• Assists with daily activities, exhibitions and special events.
• No experience required – Will train.
• Provide customer service in person and over the phone.
• Requires creativity and ability to work independently.
• Tour Guide for Wake Downtown – giving information to prospective families interested in our 3 main anchor program (BMB, Med Chem & Engineering)
• ***1:00pm – 1:40pm is when the tours will be offered

Learning Outcomes

• Constructively receive and apply professional feedback
• Develop an understanding of professional cultures and expectations
• Develop cognitive and interpersonal skills that are measurable and transferable
• Exhibit their understanding of ensuring a safe work environment
• Function as a part of a multidisciplinary team

Additional Information from Department

Job Title: Student: Wake Downtown Tour Guide $12 Hourly
Reports to: Administrative Coordinator, Wake Downtown

Job Description Summary:

The Wake Downtown Tour Guide will play a crucial role by providing prospective students and families with engaging and informative tours of Wake Downtown.

The position requires a commitment of two (up to three) days per week during the academic year, with the possibility of additional hours during the summer.

Key Responsibilities:
Conduct 40-min prospective student and family tours; and occasional special event tours of Wake Downtown.
Maintain data and key statistics for the three anchor programs at Wake Downtown each semester.
Share your Wake Forest University Student experience.

Qualifications:
Current Wake Forest University student, preferably one who has taken courses at Wake Downtown in one of the three anchor programs: Biochemistry and Molecular Biology (BMB); Engineering; or Medicinal Chemistry.
Or a student who is familiar with, and/or has taken other courses at Wake Downtown.
Excellent presentation and public speaking skills.
Highly organized with the ability to manage and update data routinely.
Reliable and able to maintain a consistent schedule.

Hours:
Three days per week during the academic year:
Monday, Wednesday, Friday 1:00 PM – 1:40 PM (Main Priority)
Additional hours may be available during the summer.
Notes:
We offer flexibility working within your academic schedule.
Position can be combined with other Work Study roles, if desired.