University Advancement:Alumni and Donor Services – Donor Experience

Department:                                  University Advancement

Job Title:                                         Student: Advancement – Alumni and Donor Services – Donor Experience

Average hours per week:             10

Specific working hours:                N/A

Job duties/Skills:

  • Must possess good oral and written communication skills
  • Requires creativity and ability to work independently
  • Routine duties will vary by specific projects
  • Assists departments and organizations in providing excellent customer service
  • Typical duties include; filing, typing, sorting, collating, maintaining records, light clerical work, running errands, giving information, receiving and routing telephone calls, scheduling appointments, unpacking materials, assist with mail – sort, process, issue, deliver and load/unload, and operating office equipment
  • Assists with daily activities, exhibitions and special events
  • Provide customer service in person and over the phone
  • Proficiency in Microsoft Office Suite

Learning Outcomes:

  • Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders
  • Enhance their time management, problem solving and, teamwork skills
  • Understand and apply professional and ethical responsibility
  • Develop cognitive and interpersonal skills that are measurable and transferable
  • Demonstrate professional communication skills through writing or editing
  • Develop an understanding of professional cultures and expectations