School of Business: Classroom Technology Assistant

Department:                                    School of Business

Job Title:                                          Classroom Technology Assistant

Average hours per week:               11

Specific working hours:                 M-F, 7:30am-8:30am, with the possibility of 7:30am-9:30am on some days, 2 hours on the weekend that are flexible

Job duties/Skills:

  • Must possess good oral and written communication skills.
  • Requires creativity and ability to work independently.
  • Assists departments and organizations in providing excellent customer service.
  • Responsible for checking in and out A/V equipment and maintaining database records around inventory.
  • No experience required – Will train.

Learning Outcomes:

  • Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders.
  • Enhance their time management, problem solving and, teamwork skills

Additional Information from Department:

The School of Business IT/Facilities Department is looking to fill paid Student Assistant positions.  Student assistants will help the IT/Facilities Department maintain AV equipment and provide technical support; and act as champions of the IT/Facilities Department in order to improve the services we offer students, faculty and staff.  No computer experience is required.  

Responsibilities will include the following:

  1.       Every day all four Assistants will be responsible for checking the core A/V components in each classroom before classes begin at 8AM as a team.  You will need to arrive at 7AM and meet as a team to ensure everyone arrives and then each will be responsible for checking approximately 5 classrooms in 30-45 minutes.  In addition to doing his or her own classroom checks, the team leader will be responsible for dividing up the classrooms between the Assistants each morning and making sure everyone has submitted their checks to the IT Department when finished.  Additionally, assistants will occasionally be responsible for helping professors launch Zoom connections using the classroom technology at 8am and 9:30am class start times.
  2.       Once a week all A/V technologies in the building will need to be checked by the team.  This includes classrooms, collaborative locations, the Auditorium, and the Colloquium.  This work will be divided up as the team sees fit and completed whenever each member has time to fulfill the assigned responsibilities as long as everything gets checked every week.  The team leader is responsible for ensuring everything is checked by the end of the week.  
  3.       Finally, as you take classes and work with your colleagues, we would greatly appreciate your collective feedback regarding the technology or ways A/V in the building could be better utilized or improved.  Improving student satisfaction is important to us, and we want to make sure our resources and time are allocated appropriately.