Office of Civic and Community Engagement – Office Assistant

Department:                                 Office of Civic & Community Engagement

Job Title:                                        Office Assistant

Average hours per week:             8

Specific working hours:               n/a

Job duties/Skills:

  • Must possess good oral and written communication skills
  • Duties may include; counting money, preparing various accounting forms in accordance with University policy, transporting and depositing money
  • Requires creativity and ability to work independently
  • Routine duties will vary by specific projects
  • Assists departments and organizations with marketing and distributing various publicity/promotional items
  • May also organize and conduct special events that may include ticket sales, design and produce print publications, gather, interpret and disseminate information
  • Typical duties include; filing, typing, sorting, collating, maintaining records, light clerical work, running errands, giving information, receiving and routing telephone calls, scheduling appointments, unpacking materials, assist with mail – sort, process, issue, deliver and load/unload, and operating office equipment
  • Assists with daily activities, exhibitions and special events
  • Proficiency in Microsoft Office Suite
  • Preferred interest in and/or connection to department, but not necessary

Learning Outcomes:

  • Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders
  • Enhance their time management, problem solving and, teamwork skills
  • Function as a part of a multidisciplinary team, Demonstrate professional communication skills through writing or editing
  • Develop an understanding of professional cultures and expectations

Additional Notes from Department:

Office of Civic & Community Engagement 

2020-21 Federal Work Study Job Description – Office Assistant

Department: Office of Civic & Community Engagement

Summary of Position:

The Office of Civic & Community Engagement (OCCE) at Wake Forest University is the hub of community-based activity at Wake Forest University. In the spirit of Pro Humanitate, we engage community partners, faculty, staff, and students to create meaningful social change. The office covers various issues including: service & leadership, social justice, civic engagement, health & nutrition, educational equity, and more. 

Undergraduate Federal Work Study Office Assistants help perform varied office work for the Office of Civic & Community Engagement staff, including but not limited to: 

  • Day-to-day office tasks and clerical support: answering telephone calls, assisting with mail, filing, data entry, document scanning, maintaining office supplies, and other duties as assigned
  • Responsible for greeting OCCE guests and providing exceptional customer service, including providing information on OCCE-related programs or directing individuals to appropriate staff when necessary
  • Assist in OCCE Philanthropic Event Preparation (Hit The Bricks, Project Pumpkin, Wake N’ Shake, etc.), as well as other OCCE related events and special projects as needed
  • Assisting with processing donations, and depositing money in accordance with University Policy
  • Work hand-in-hand with OCCE staff to develop and/or implement marketing materials for on-campus events and projects. 
    • This includes developing social media and/or website content, either graphics, flyers, or written content, such as stories for, monthly newsletters, etc. 
    • Assist with distributing various publicity/promotional items

Desired Skills:

  • Proficiency in Microsoft Office and Google suite
  • Ability to work independently and efficiently, while also working effectively with others in a team environment
  • Attention to detail; accurately checks processes, tasks, and follows up as needed
  • Prioritize responsibilities to meet deadlines with successful completion of work
  • Demonstrate the ability to recognize, understand, accept and appreciate the value of workplace diversity, respect the practices, values, and points of view of other individuals and groups
  • Maintain confidentiality, be punctual, communicate changes in work schedule in advance
  • Appropriate attire as discussed for work environment