Facility & Campus Services – Facilities Systems & Media Assistant

Department:                                   Facility & Campus Services

Job Title:                                         Facilities Systems & Media Assistant

Average hours per week:             20

Specific working hours:              Workday 9am – 5pm

Job duties/Skills:

  • Must possess good oral and written communication skills.
  • Requires creativity and ability to work independently.
  • Routine duties will vary by specific projects.
  • Proficiency in Microsoft Office Suite
  • Year round employment available for local students.
  • No experience required – Will train.

Learning Outcomes:

  • Effectively and efficiently convey and receive information, both formally and informally, using verbal, non-verbal and writing skills amongst various stakeholders.
  • Enhance their time management, problem solving and, teamwork skills

Additional Information from Department:

QUALIFICATIONS/EXPERIENCE PREFERRED:

  • Shows an aptitude for providing friendly, reliable customer service.
  • Excellent communication skills.
  • Ability to recognize and prioritize urgent issues and assist customers in a timely manner.
  • Demonstrates initiative and a willingness to learn about technology.

JOB DESCRIPTION:

  • Provides support to Facilities & Campus Services’ staff 
  • General hardware and software support, including, but not limited to: troubleshooting, installing, etc.”
  • Edit and proofread written material for social media and website publication
  • Cycle counts of Warehouse Inventory.
  • Stocking, organization, and general cleaning of the Warehouse.
  • Record Management of packing lists and/or invoices (this would include scanning for documentation purposes).
  • Obtain photos/videos of Facilities events and/or projects.
  • Uniform sorting, organization, and/or delivery (walking to offices on campus site).
  • Collect and curate archive media, digitize photo slides, and organize folders of media
  • Follows departmental procedures for tracking and updating support requests.
  • Executes special assignments or projects as necessary (e.g. hardware inventory audits or customer service team support during high call volume periods).